Incident Management & Business Continuity

When something goes wrong, it’s not the incident itself that defines your organisation — it’s how you respond.

Koyrel are here to build your entire Incident Framework or to support with an urgent Incident Response and Reporting Obligation. (For urgent incident and regulatory reporting assistance please complete this form)

Our proprietary incident response framework - RAPID™ - will equip you with the essential tools to respond effectively and maintain operations during any incident. Critically, the right people are informed — at the right time, with the right detail. Remediation is swift. Reporting obligations are mapped. And when the dust settles, quality improvement frameworks guide the review — so you're not just reacting, you're evolving.

RAPID™ was built as a response to over a decade working with Incident Response Frameworks in Australia, the UK (NHS), and New Zealand, as well as integrating best practice from other high-risk industries such as emergency services and the aviation sector.

But any Incident Framework needs to make sense for your organisation.

We will support you in developing your comprehensive Incident Frameworks and Business Continuity/Disaster Recovery (BCP/DR) plans tailored to your context. Our service offerings also include establishing incident testing regimes and collaborating with technology teams on infrastructure vulnerability scanning and reviews. 

We also offer the implementation of robust incident tracking and ticketing systems as part of any digital transformation.

With Koyrel, your organisation will be prepared and resilient with built-in quality improvement.